Shipping Policy
Clara West Shipping Policy
At Clara West , we are committed to providing all our customers with fast and reliable shipping. This policy outlines our delivery times, shipping process, and procedures to ensure the best possible shopping experience.
Delivery Times
All orders are shipped within 24 to 48 hours after confirmation. Once dispatched, your parcel will typically be delivered within 7 to 14 business days.
Delivery times may vary depending on the following factors:
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Weather conditions
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Peak periods (e.g. holidays)
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Customs processing (if applicable)
Free Shipping
Clara West offers free shipping on all orders — regardless of the order amount or destination. This is part of our mission to provide you with a seamless and enjoyable shopping experience.
Shipping Process
All orders are shipped directly by our logistics partner. This allows us to reduce processing times and ensure fast delivery. Every item undergoes a strict quality check before being dispatched.
Here’s how your order is processed:
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Order Confirmation – You’ll receive a confirmation email with your purchase details.
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Order Preparation – Orders are packed and shipped within 24–48 hours.
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Tracking Number – Once shipped, you’ll receive a tracking link by email.
Track Your Order
Clara West provides tracking for all orders. Using the tracking number sent via email, you can follow the status of your delivery directly on the courier’s website. This allows you to know exactly where your parcel is and when it will arrive.
Questions & Support
Have a question about your order or our shipping policy?
We’re here to help!
Email: info@clarawest-santamonica.com
We aim to respond to all enquiries quickly and professionally.
Delays & Exceptions
While we do our best to meet the stated delivery timeframes, some delays may occur due to:
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Customs inspections
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Extreme weather
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Force majeure (unforeseeable circumstances)
Clara West cannot be held responsible for delays caused by these factors, but we appreciate your patience and understanding.
Summary
Clara West is committed to delivering a premium shopping experience, with fast and reliable shipping on every order. We follow our shipping policy carefully and do everything we can to ensure your items arrive smoothly and promptly.
Still have questions? Contact us at info@clarawest-santamonica.com